Health and Safety policy
Health and Safety Policy for Man with Van Feltham
Man with Van Feltham is committed to providing safe, reliable, and professional removal services. This Health and Safety Policy sets out our approach to protecting our workers, customers, members of the public, and any other parties affected by our activities. Our goal is to prevent accidents, injuries, and damage to property while delivering efficient man and van and removal services.
Our Health and Safety Commitment
We recognise our duty to manage health and safety risks responsibly. We will take all reasonably practicable steps to ensure that our work is carried out without unacceptable risk to health, safety, or welfare. We actively promote a culture where safety is prioritised alongside service quality and customer satisfaction.
Legal Compliance and Responsibilities
Man with Van Feltham complies with all relevant health and safety laws and regulations applicable to removal and transport activities. Management is responsible for implementing this policy, providing resources and guidance, and reviewing performance. All workers, including drivers, porters, and contractors, must follow safe working practices, use equipment correctly, and report any hazards, incidents, or near misses at the earliest opportunity.
Risk Assessment and Safe Working Practices
Before starting any removal or transport job, we assess potential risks associated with the property, access routes, items to be moved, and traffic conditions. Where necessary, we adapt our methods of work to minimise risk. This may include planning lifting strategies, using additional staff, or changing loading arrangements to maintain a safe environment for everyone involved.
Manual Handling and Lifting Safety
Manual handling is at the core of removal work, and incorrect techniques can cause serious injury. All staff are instructed in safe lifting practices, including assessing the weight and shape of items, working in pairs or teams for heavy or awkward loads, keeping loads close to the body, and avoiding twisting movements while carrying. Customers may be asked not to assist with heavy lifting to prevent injury unless specifically agreed and appropriately managed on site.
Use of Equipment and Vehicles
We use vans, trolleys, straps, protective blankets, and other equipment to carry out our removal services safely and efficiently. All vehicles are kept in a roadworthy condition and are regularly checked for mechanical safety, tyre condition, lights, and load security. Staff are required to secure loads properly to prevent movement during transit and to use appropriate equipment when moving items to and from the vehicle. Only competent and authorised personnel may drive our vehicles or operate our moving equipment.
Safe Loading, Unloading, and Site Conduct
Loading and unloading activities are planned to reduce congestion and risk around driveways, entrances, staircases, and pavements. Where possible, clear pathways are maintained, and trip hazards such as packing materials and tools are kept to a minimum. Staff are expected to work tidily, maintain good housekeeping standards, and place items in agreed locations in the new premises with care for both people and property.
Working in Homes and Business Premises
Our teams work in a range of environments, including private homes, shared buildings, and commercial properties. We are committed to respecting each location, minimising disruption, and maintaining safe access for residents, employees, and visitors. This may involve temporarily restricting access to certain areas while large or heavy items are being moved, safely managing staircases and corridors, and communicating clearly with customers about any short-term safety precautions.
Protection of Customers and the Public
We take reasonable steps to protect customers and members of the public from harm during our operations. This includes safe parking and vehicle positioning, careful carrying of items through shared or public spaces, minimising noise and obstruction where possible, and following any site-specific rules or safety requirements communicated by property managers or business owners.
Training, Information, and Supervision
We ensure that staff receive appropriate information and guidance on safe procedures, correct use of equipment, vehicle safety, and manual handling. New team members are supervised until they are competent to work without direct oversight. Ongoing feedback and refresher instructions are provided to maintain high standards and to respond to new risks or changes in working practices.
Accident, Incident, and Near-Miss Reporting
All accidents, injuries, damage to property, or near-miss events that occur during our work must be reported to management as soon as reasonably possible. Incidents are reviewed to understand the causes and to implement measures that reduce the likelihood of recurrence. Customers are encouraged to make us aware of any concerns they observe during a job so that we can address them immediately.
Health, Welfare, and Fitness for Work
We expect our workers to be fit for work and able to carry out their duties safely. This includes not working under the influence of alcohol, illegal drugs, or any substance that impairs judgement or physical capacity. Adequate rest breaks are planned in line with the demands of each job, particularly for longer journeys or physically demanding moves. Staff are encouraged to raise any health concerns that may affect their ability to perform lifting or driving tasks safely.
Continuous Improvement and Policy Review
Man with Van Feltham is committed to the continual improvement of our health and safety performance. This policy is reviewed regularly and updated when necessary to reflect changes in legislation, industry practice, and the nature of our services. Feedback from staff and customers is welcomed and used to enhance our approach to safety and service quality.
By choosing Man with Van Feltham, customers can be confident that their move is being carried out with a clear focus on health, safety, and professional standards at every stage.
